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	Click the icon to be redirected to:    A convenience fee applies

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Payments & Billing Information

| LCPW Increase 03/01/10 | Payments | Selling Property | Rental Property | Penalties |

| Flat Rate - Quarterly Billing | Metered Billing |

Payments may be made in cash, money order, or check. They may be made by mail, in person, or through the drop box located to the right of the entrance of the building (please do not place cash in the drop box). To insure accounts are properly credited, customers should include payment stubs with their checks and write their customer number on their check, even when paying in person.

Customers may also arrange for payments to be made through their banks with on-line banking service — be sure to include the customer number as the account number for the bank to print on the check. Payments should be scheduled to arrive at the District on or before the due date.

MasterCard, Discover, American Express and e-check payments can be made online only at the Illinois e-pay^SM website by:
- clicking this link: e-pay^SM
- clicking the e-pay^SM icon at the top of any page
- or enter the web address www.illinoisepay.com and use the search function to find the Lakes Region Sanitary District payment page.
A convenience fee will be applied that is not collected or retained by the District - the convienience fee schedule is available at this link: e-pay^SM fee.

The District provides sanitary sewer service only. If you have questions concerning your water service or garbage pick-up, please contact the appropriate vendor.

Customers with an outstanding balance will receive a statement every month until the account is paid. Return to top.

Customers planning to sell their property - please be sure the District is contacted for a final bill to ensure that charges through the closing date are properly allocated. Lakes Region Sanitary District will appear on a title search. If an attorney is handling the closing, he or she will usually contact the District for a final statement to be handled at closing. If there is no attorney, simply contact the District for a final billing and transference of the account. The name(s) of the new owners will also be requested. Return to top.

By ordinance passed in 2005, property owners shall be solely liable to pay for all charges and fees related to sewer services. Therefore, only property owners will be billed and responsible for payment of all charges. Renters, or any other occupant that is not the owner, will no longer receive billings or be responsible for payment to the District. This is done to protect the property owner, and their interest in the property, against adverse actions that could result from a renter neglecting to pay the sewer charges. Return to top.

Customers whose payments not received by the due date will have a 10% late fee added to their account.

Customers whose accounts go unpaid for 90 days will receive a letter reminding them their account is delinquent.

Customers whose accounts go unpaid for 150 days will receive a letter requiring the account be paid-in-full immediately.

Customers whose accounts go unpaid for 180 days will receive a letter from the District’s attorney notifying them their account has been placed for disconnection and a $50.00 legal fee has been added to their account.

The County Health Department will also issue a letter with notification that if a disconnection is required, the home will have to be vacated until such time as it is reconnected.

A customer allowing their account to progress to disconnect proceedings will have incurred a minimum of $70.00 in fees in addition to normal sewer service fees and are responsible for all costs associated with disconnection and reconnection.

Customers who chronically allow their account to progress to the delinquent, pay-in-full and/or disconnect status, on multiple occasions, will be assessed an administrative fee depending on the number of occasions the account has progressed to a given stage. See the Fee Schedule

The owner of the property is ultimately liable for all fees and a lien may be placed against the property for unpaid fees.

Customers are encouraged to contact the District office to discuss payment arrangements before their account incurs any penalty fees. Return to top.

Billing statements are mailed quarterly (every three months) on or before the first of the month and payments are due the 22nd of the month in which the statement is issued. Charges are for the previous three months of service. For example, a customer billed in December is paying for service through the months of September, October and November.

Customers with account numbers 1000 to 2999 are billed January, April, July and October.

Customers with account numbers 3000 to 4999 are billed February, May, August and November.

Customers with account numbers 6000 to 7999 are billed March, June, September and December.

Customers with an outstanding balance will receive a statement every month until the account is paid.

The District provides sanitary sewer service only. If you have questions concerning your water service or garbage pick-up, contact the appropriate vendor.

Effective 03/01/10 (for the majority of residents): There is a flat fee of $91.49 per quarter for sewer service. Of this:

    - $78.99 appears on the billing statement captioned as ‘Lake County Public Works’
        -- $50.25 goes to the Northwest Regional Water Reclamation Facility in Fox Lake
        -- $28.74 goes to Lake County Public Works for use of the transmission lines 
    - $12.50 appears on the billing statement captioned as ‘Lakes Region Sanitary District’
        -- This is the amount that stays with the District for administration & operations.

In some areas, there are additional user fees imposed by the local municipality for use of sewer lines maintained by that municipality. These fees will increase the total quarterly billing for the residents affected.

Non-residential service is based on the type and size of operation and will be calculated as a multiple of the above amounts. Return to top.

In areas where there is a municipal water supply (i.e. not using a private well), and the District has an agreement with the water supplier, sanitary sewer usage charges are based on water usage as reported to the District by the water supplier. Not all areas serviced by municipal water are under agreements to report usage, these areas remain under the Flat Rate program.

Billing statements are mailed during the first week of the month after water usage readings are received from the village. Payments are due 22 days after the statement is issued. Charges are for the previous two months of service. For example, a customer billed in October is paying for service for the months of August and September.

Metered service customers have an eight digit Customer Account Number.

Billing is based on water usage readings provided to the District by the village for the same billing period as provided on the village’s water bill - please contact the village if there are any questions on the amount of usage. There is a minimum monthly charge that is based on 3,000 gallons usage, with additional charges for actual usage over the minimum.

Effective 03/01/10, for residential metered service, the charge is $4.31 per 1,000 gallons of water usage (The minimum monthly charge is based on 3,000 gallons):

    - $3.51 per 1,000 gallons, appears on the billing statement captioned as ‘Lake County Public Works’
        -- Goes to Lake County Public Works for use of county transmission lines 
           and the Northwest Regional Water Reclamation Facility in Fox Lake
    - $0.80 per 1,000 gallons, appears on the billing statement captioned as ‘Lakes Region Sanitary District’
        -- This is the amount that stays with the District for administration & operations.

In some areas, there are additional user fees imposed by the local municipality for services related to sewer billing, such as a meter read fee, performed by that municipality. These fees will increase the total billing amount for the residents affected.

Non-residential service is based on the type and size of operation and will be calculated based on usage. Return to top.